Welcome to Green Hope University
On behalf of the Board of Trustee, Senate Committee and staff of the Green Hope University we
Would like to let you know that we believe, that you, our students, are the most important people in
our working lives. Green Hope University’s central task is to help you become successful and to
make you happy while you are the campus. We are keen to ensure that you achieve your
Potential. We wish you success in your studies and hope that you have an enjoyable and fruitful time with us.
Here are many student services for Green Hope University, student at the main sites of Mogadishu. Student
Services’ staffs provide you with a range of support services for all University campus
– Course advice and guidance
– Careers guidance
– guidance and counseling
– Financial advice
– Personal counseling
Any student can drop into the student services offices for help or make appointments through
Reception. All information is available in the form of leaflets and computer databases.
Your personal tutor can also help you by assisting with completion of forms and advising on
Basic financial issues, listening to personal issues, helping you, to make choices, planning
Careers and progression and give you to relevant information.
Personal counseling services are available. You may wish to discuss a range of different
Issues such as courses and study difficulties, money difficulties, or personal problems which
Can be difficult to talk about such as loneliness, depression, financial problem, anxiety and
Other abuses. We will help connect you the right adviser.
Student services also provide a careers, service offering individual careers guidance as well as
Group sessions to help you decide on your next step to jobs, training, higher and further
Education. Good quality, up to date careers information is available to help you choose careers
Opportunities. Job vacancy information is advertised on the notice boards in student services.
Green Hope University provides books, video, journals and access to a range of electronic
Information sources. Learning Resource facilities are available at the University campus in
Mogadishu. The campus provides access to small amount of computers and internet,
Photocopying facilities, audio visual viewing facilities and study spaces. Staff and students can
Use resources in the library. All students are entitled to a learning resource induction
Programme to introduce you to research skills, CD-ROOMs and the internet. Your tutor will
Arrange these sessions.
Acceptable User Policy
When you use the internet and the University networks, it is essential that you take
Responsibility for your actions in accessing networks services.
The Acceptable User Policy is a set of rules for behaving properly when using any University
Computer. All Green Hope University users will be expected to abide by these rules. Anyone abusing
The rules will have their access to the internet and University networks denied and disciplinary
Action will be taken which may lead to dismissal from, the university. All machines are remotely
Monitored with specialist software to make sure that students are using them properly,
Particularly of the internet.
Under the Acceptable User Policy Rules:
– You should contact a member of staff immediately if you see a warning message about a
Virus. Please note that all machines have anti-virus software installed
– You should remember that when you are writing web pages infringement of copyright
Laws, obscene, harassing or threatening materials on Web sites can be in violation of national
and international laws. Authors of html or PDF documents will ultimately be responsible for
What they allow users worldwide to access.
– You should not load any material onto University machines. You should not download all
Files to the hard disc of the computers but onto your own floppy disc or flash memory.
– You should not access or attempt to access unauthorised parts of the network.
– You should not access sites (public or private) that are abusive, racist, sexist,
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Pornographic, unlawful, or send email or download any material that is offensive to other
– You should not use the internet or email for commercial purposes at any time.
– You should not chat line, pagers or any other real time communication services unless
Auth orised to do so by your tutor as part of your course.
– You should not make any use of the internet that interferes with the work of others.
– You should not make any use of the internet that would bring the name of the Green Hope
University, Mogadishu into disrepute.
Green Hope University collects and stores information about all students. This means we have to
Make sure that data is collected, is secure, kept up to date and only used for the purpose
You should make sure that all personal data provided to the university is accurate and up to
Date. You should also notify changes of address etc. to your personal tutor or course tutor who
Will then update your student records.
You have the right to access any personal data that is kept about you either on computer or in
Certain files. If you wish to look at this data, you should complete an “Access to Information”
From and give it to your personal tutor or course team leader. We will respond to requests for
Personal information as quickly as possible and will ensure that information is provided within
10 days unless there are is good reason for a delay. In case of a delay, the reasons for the
Delay will be explained in writing to the individual requesting the data. There will be a small
Charge for this service.
On completing your enrolment you will be issued with an ID card. You may be required to show
This, so please carry it at all times. If you lose it, please tell your personal tutor or reception.
There will be a replacement charge for any cards lost. Only registered students are allowed to
Use university facilities.
Personal and Lost Property
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Please remember that personal possessions brought into the University are your responsibility.
We do not have insurance for personal property and will not accept responsibility for theft or
Damage to any items brought into the University. If you lose property please report it to
Reception. A record of all lost and found items is kept there. Lost property is kept for one year.
Health and Safety
Green Hope University is a safe environment for all employees, students, visitors and anyone else
Likely to be affected by the University’s activities. The University keeps a high standard of
health and safety. We train staff in health and safety and continually assess and review our
System. The University promotes health and safety and listens to the views of recognized
Unions, employees, students, visitors, contractors and members of the public, general.
It is the duty of everyone at the University to behave in such a manner as not to affect the
Health and safety of themselves or any other person. All students must follow at all times any
Code of practice in their curriculum area.